By Alan Achatz, CCM, CHE, and Melissa Low, CAE
From evolving member expectations to advancements in technology and operations, a lot has changed in the club industry over the past 22 years. Yet, amid all that progress, one constant has remained: the critical importance of maintaining safe and healthy workplaces. No matter how the industry shifts, the well-being of our teams continues to be the foundation of every successful club.
In 2003, the Club Management Association of America (CMAA) embarked on an alliance with the Occupational Safety and Health Administration (OSHA). Its goal was to “provide CMAA’s members and others, including small businesses, ...