MCM Monographs

MacDonald A. Niven, MCM , CCE (2017)

Most private clubs in the United States use a governance process with a Board of Directors and committees comprised of club members and a professional management team. Club managers must foster effective and collaborative working relationships with the Board and committees as they interact to operate the club in a professional manner that maintains current and enhances future member value. When the Board sets policies, the manager manages, and the members enjoy the club and its amenities, the governance process is working correctly.

A successful Board - General Manager/Chief Operating Officer (GM/COO) relationship requires effective communication, an understanding of the dynamics of Board and GM/COO relationships, the general ability of the manager to lead, and the implementation of a workable governance model. This monograph offers suggestions to ensure the governance process benefits from effective leadership tactics and incorporates useful governance guidelines to yield a collaborative environment that addresses the club’s vision and goals.

MacDonald Niven, MCM
General Manager, Almaden Golf & Country Club
San Jose, CA