MCM Monographs

Mitchell Platt, MCM, CCE (2012)

The tenure of general managers in private clubs has been the subject of debate for many years. The reasons for short tenure or executive departure are varied and can be voluntary or involuntary. The costs associated with turnover and the revolving door takes its toll on both the club and the manager. In today’s volatile economic environment, it is becoming more difficult to achieve General Manager/COO tenure.

This monograph identifies the characteristics, values and behaviors that are significant contributors to executive tenure in club management; what advantages and disadvantages are gained from long term tenure; and to what extent executives with long tenure were satisfied with their current position, as well as the club industry. The findings categorize the most important behaviors and characteristics contingent to club manager longevity, develop a model of success for those managers that value long term standing with their clubs and provide advantages and disadvantages that managers need to be aware of when choosing a path of longevity.

Mitchell S. Platt, MCM, CCE
General Manager
Woodholme Country Club
Pikesville, Maryland

A monograph submitted to the Certification Committee of the Club Managers Association of America in partial fulfillment of the requirements for the Master Club Manager (MCM) designation.

January 2012